The crackdown on internet scams continues,
as the International Consumer Protection
and Enforcement Network targets websites that are �Too Good to be True� as
part of the International Internet Sweep. Over the next three days 24 ICPEN consumer
protection agencies will probe the internet to uncover shonky websites which
mislead consumers.
The consumer protection agencies are scrutinising
websites which make claims which are �Too Good to be True�, such as get rich
quick schemes, work at home schemes, and �free� offers. The lure of quick, easy
money and opportunities to work from home entice consumers into such schemes.
Common pitfalls include start up fees, added costs, and grossly exaggerated earning
potential, often resulting in thousands of dollars lost after being poured into
internet scams.
Agencies in many countries will be
gathering in Sweep rooms in a massive coordinated effort. The International
Internet Sweep is just one example of consumer protection agencies working to
together to combat cyber scams. ICPEN* is a network of consumer protection
authorities of 31 countries. Its main objective is to take action to prevent
and redress deceptive marketing practices with an international component. The
network fosters cooperative efforts by member authorities to tackle consumer
problems connected with cross-border transactions in both goods and services.
Exchange of information between authorities also plays a key role in effective
investigations and court action where necessary.
�Internet fraud is on the rise. The
internet is prime territory for scammers around the globe who seek to take
advantage of international boundaries to avoid detection� an ICPEN spokesperson
said. �Fraudsters are increasingly using the internet to try and make a fast
dollar and take advantage of vulnerable consumers�.
�Cross border cooperation is essential to
combat these types of scams. Enforcement agencies are increasingly working
together to combat internet fraud, where scammers exploit the international nature
of the internet�. �
If it looks to good to be true, it probably
is. Here are some tips from ICPEN agencies to avoid getting caught:
�
Avoid
promises of instant wealth, �free� gifts, incredible discounts and bargains;
�
Read
all the terms and conditions and fine print;
�
Be very
wary of testimonials claiming astounding results;
�
Ask
around, get professional advice; and
�
Research
the business: do an internet search on the name of the product/company, verify
any contact and company details. (See the Shopping Assistant on www.econsumer.gov)
Consumers who believe they have been a
victim of deceptive practices on the Internet can register their complaint at www.econsumer.gov, the ICPEN's global
online complaint mechanism. 17 member countries have access to this mechanism
for the purposes of monitoring online conduct and taking enforcement actions
where possible.
* Formerly the IMSN � International
Marketing Supervision Network.� A
decision was taken by the Network during the Australian Presidency to change
its name to closer reflect its Consumer Protection role and Enforcement
activities.� Hence, the new name International Consumer Protection and
Enforcement Network.
ICPEN
members:
Australia, Austria, Belgium, Canada, Czech
Republic, Denmark, Estonia, EU, Finland, France, Germany, Greece, Hungary,
Ireland, Italy, Japan, Korea (Republic of), Latvia, Luxembourg, Malta, Mexico,
Netherlands, New Zealand, Norway, OECD, Poland, Portugal, Slovak Republic,
Spain, Sweden, Switzerland, UK, USA
Contacts
Anja Peltonen,
ICPEN President ���������������������������������������������� ph: +358 9 7726 7804
����������������������������������������������������������������������������������������������� Fax: +358 9 7726 7557
Carl Buik,
Director E-commerce, ACCC����������������������������������������������� ph:
+61 2 62431066
����������������������������������� ����������������������������������������������������������� Fax:
+61 2 6243 1078
����������������������������������������������������������������������������������������������� Fax:
+61 2 6243 1078